Cancellation Policy

At Luminscape Interior Pvt. Ltd, we strive to provide our clients with the highest level of satisfaction and a seamless experience throughout the design and architecture process. However, we understand that circumstances may arise where cancellation becomes necessary. Please familiarize yourself with our cancellation policy outlined below:

1. Project Cancellation:

   – In the event that you decide to cancel your project before the commencement of any design work, a cancellation fee may apply. This fee is determined based on the stage of the project, the amount of pre-work completed, and any expenses incurred by Luminscape Interior Pvt. Ltd.

   – Please note that the cancellation fee is applicable to cover administrative costs, initial consultations, and project planning efforts.

2. Order Cancellation:

   – If you have placed an order for products, materials, or furnishings through Luminscape Interior Pvt. Ltd and wish to cancel it, please notify us as soon as possible.

   – Depending on the stage of the order processing and any customizations made, a cancellation fee may apply. This fee covers restocking, handling, and any additional costs incurred by Luminscape Interior Pvt. Ltd.

3. Refunds:

   – In the case of project or order cancellations, refunds will be processed based on the amount paid and the stage of the project or order. The refund amount will be determined after deducting the applicable cancellation fee, if any.

   – Refunds will be issued through the original payment method used for the transaction, and the processing time may vary depending on the payment provider.

4. Cancellation Requests:

   – To initiate a cancellation, please contact our customer support team at [Contact Email/Phone] as soon as possible. Provide relevant details regarding your project or order, including the reason for cancellation.

   – Our team will guide you through the cancellation process, explain any applicable fees, and assist with refund processing if applicable.

Please note that certain services, products, or customized items may have specific cancellation policies or restrictions. We will provide you with clear information regarding any such policies or restrictions during the initial consultation or order placement.

We recommend reviewing the terms and conditions of our agreement or contract for further details on cancellation policies specific to your project.

If you have any questions or require further clarification regarding our cancellation policy, please do not hesitate to reach out to our customer support team. We are here to assist you and ensure a transparent and smooth cancellation process.